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Appointments
Before you book an appointment
See a pharmacist
Many conditions can be treated without the need to see your GP.
Who to see?
Advice
Please make a selection to reveal who's best to deal with your condition.
Self-care
Help and support available from many National and Local Organisations
Book an appointment
Urgent appointments for today or tomorrow
From 8am Monday to Friday, you can contact us online for urgent appointments. Once we receive your request a clinician will contact you via telephone or text messages so please have your phone handy.
Once we reach capacity for on the day appointments, you maybe given an appointment on another day or signposted to community services.
Ways to book
- Request an urgent appointment online
- Telephone: 01494 526840
Extended Access
We also have extended access available. See our Out of Hours information.
Book a routine appointment
Requests for routine appointments can be made online from 8am to 6:30pm. A clinician will assess the request, and you may be contacted via telephone or text message, so please have your phone handy. You may also be signposted to appropriate community services.
Ways to book
- Request an appointment online
- If you are unsure or unable to use the online service, please telephone 01494 526840, and we will support you.
- Visit the practice
Home visits
We encourage patients to come to the surgery wherever possible because better facilities are available and doctors time spent travelling means less time for other patients. Please only ask to be visited at home if you are too ill to be brought to the surgery or are housebound. Home visits are not for patients who do not have transport.
For a home visit please contact us by 10:30am where possible. You may be asked for some details to help the doctors to prioritise their visits, and the doctor may phone you prior to visiting.
Sickness certificates (fit notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Travel vaccinations
Information and advice for travelling abroad.
Change or cancel an appointment
If you are unable to keep an appointment, please let us know as soon as possible. We can make you another appointment if required and fit someone else into your cancellation.
If you are cancelling a minimum of 2 working days in advance, you can cancel online, or by using the phone automated service when the surgery is closed. It is the policy of this practice to de-register patients who persistently do not turn up for their appointments.
To cancel your appointment:
- Use your NHS account (through the NHS website or NHS App)
- Cancel using the GP online system
- Phone us on 01494 526840
- Reply CANCEL to your appointment reminder text message
Out of hours
Enhanced access
Local GPs are working together to offer patients better access to appointments in general practice in Buckinghamshire, known as the enhanced access service. This means you can now book an appointment in a practice local to you.
You may be offered appointments during our enhanced access hours. We provide our enhanced access service at Tower House Surgery at the following times:
- Tuesday, 7am to 8am
- Wednesday, 7am to 8am and 6:30pm to 8pm
- Friday, 4:30pm to 7pm
Wycombe improved access GP surgeries
Patients registered with any GP surgery within Wycombe will be able to access this service via the participating surgeries in their area. In Wycombe these surgeries are: All appointments need to be pre-booked, either in advance or on the day.
- Desborough Surgery (Hazelmere branch)
- Kingswood Surgery
- Priory Surgery
How to book an enhanced access appointment
Ring your GP surgery as normal. If you would like an improved access appointment, the reception staff will tell you where clinics are being held on what day, and the times of the available appointments.
A convenient appointment will be booked for you. If you use this service, it is very likely that you will be seen by a clinician from another surgery and not your own GP. The receptionist at your GP surgery will be able to provide details on this service to help you book an appointment.
This is not a walk in service; if you need urgent medical advice after 6:30pm, please phone NHS 111. NHS 111 will enable you to talk to a GP and book an urgent GP appointment if necessary.
Life threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent but not life threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Further appointment information
Phone advice
A phone call to the doctor or nurse can often resolve an issue and save you a visit to the surgery. Please call during morning surgery and give brief details to the receptionist, who will arrange for a member of the clinical staff to call you back. Call backs are usually done at the end of morning surgery, normally after midday.
Please only request a call back in the evenings if it is an urgent issue which cannot wait until the following lunchtime.
Appointment reminders by text message
If you would like to receive text message reminders for your appointments at the surgery, please make sure we have your up to date mobile phone number. Patients over 14 years of age may wish to provide their own mobile number for our records.
You can opt out of the text reminder service at any time.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs